Most Questions

Can be answered at our FAQ page and Hays Page  so best check here first.

Delivery Problem /or Status?

You can check live delivery time or status here TRACKING PAGE

If your delivery hasn’t arrived when you expected the updated information should be here. Its worth noting Multiple Packs sometimes get split up but usually shortfalls  arrive the next day,again you can check this here.TRACKING PAGE

PLEASE TRY HERE FIRST BEFORE YOU CONTACT US.

Please go to the TRACKING PAGE first for help, enter your consignment number and you will see the information, its the same information we see.You may as well have it first hand!

If you need further assistance please contact us – Email: sales@dustfreehay.co.uk using our  Send Message form opposite (preferred any time, we respond quickly)

Or call 01889563424  (9am – 4pm only please Mon – Fri)

We work in a noisy environment and are not always able to answer and sometimes your call may diverted to a mobile in which case we respectfully advise it may not always be convenient to speak, this is why email is preferred.

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